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Howdy Nice Partners,
Before folks sign off for the holiday and ahead of the REAL avalanche of holiday order bonanza, we wanted to take a minute to express how incredibly grateful we are to be partnering with you this season.
It’s not lost on us that you have countless options for fulfillment, and you chose to trust us with such a critical part of your customer experience. We're honored to be in your corner and hope it shows as we sprint alongside you through the peak rush.
Our warehouse will be closed tomorrow for Thanksgiving, but the whole team will be running at full speed Friday through the weekend to get your orders out as fast as possible.
The [email protected] inbox will be monitored throughout the weekend, but if you need emergency off-hours assistance, you can call or text Alex Wolfe at 804-516-6365.
Grateful to be tackling the holiday sales "everst" with you,
- The Nice Team
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- Thursday, November 27th: The warehouse and all carriers will be non-operational in observance of Thanksgiving.
- Friday, November 28th: Black Friday - All ops will be focused on fulfillment. Inbound/outbound freight, returns, and SOW work is paused.
- Saturday, November 25th - Sunday, November 26th: We'll have teams working through the weekend to stay on top of orders. Account Managers will be monitoring [email protected].
- Tuesday, November 28th: Outbound/Inbound freight, Returns and SOW work resumes.
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Help Us Keep Orders Moving Due to incredibly high order volumes over the next few weeks, our team will be processing orders at lightning speed and change requests may not be possible.
To help keep orders moving and issues fixed promptly, we suggest:
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